For Patients:
Billing Office/Patient Financial Services
Administration (415) 353-3700
Commercial Contracts-Managed Care (415) 353-3755
Correspondence Unit (415) 353-3754
Customer Service (415) 673-1113
Medicare Billing and Follow-Up (415) 353-3771
Medi-Cal Billing and Follow-Up (415) 353-3751
How to find a doctor
Visit www.ucsfhealth.org/find-a-doctor
phone: (888) 689-8273
email: [email protected]
For Providers & Administrators:
How do I know which Medical Affairs analyst is working with a specific department?
Visit our “Contact Us” page. There, you will find which analysts support which departments.
UCSF St. Mary’s Credentialing & Privileging
phone: (415) 750-5797
fax: (415) 750-5855
UCSF Saint Francis Credentialing & Privileging
phone: (415) 353-6368
fax: (415) 353-6360
Expirables:
How do I submit documentation regarding an expiring license or expiring certificate?
Email submissions to [email protected]
Where do I send my TB clearance documentation?
Email your TB clearance documentation to [email protected] or upload your documentation HERE (requires UCSF MyAccess login).
IMPORTANT: Do not send annual TB clearance documentation to the UCSF Medical Affairs & Governance Office.
For more information about TB clearance and other Occupational Health matters visit www.hr.ucsf.edu/wellbeing/occuaptionalhealth or call (415) 885-7580
Focused Professional Practice Evaluation/Proctoring:
How do I submit FPPE proctoring forms?
Email your FPPE forms to [email protected]
For specific questions (i.e., extensions or changing proctor names), visit our "Contact" page to see which analysts work with which departments.
Privileges:
For privilege forms visit our Privileges page
Regarding Suspended Privileges/Suspended Scheduling Ability Inpatient Medical Records
Refer to the information detailed in your suspension email.
For further assistance call (415) 353-2885 or (415) 353-2191
Regarding Suspended Privileges/Suspended Scheduling Ability Outpatient Medical Records
Click here to immediately request reinstatement when encounters are complete, or an urgent patient care need arises.
Alternatively, you can request reinstatement by email at [email protected] or [email protected]
Regarding Privilege suspension related to issues with CA License, DEA Certificate, Board Certification, and/or BLS/ACLS/PALS/NRP
Refer to the information detailed in your suspension email for instructions to reinstate privileges.
Verifications:
For most verification information and resources, visit our Verifications page
For Training Verification for Mt. Zion trainees prior to 2001
Fax your request for Mt. Zion training verification with the provider’s release form to 415-885-7445.
Medical Records Request (Inpatient):
Call (415) 353-2885 for assistance
For Risk Management / Malpractice Insurance:
Visit www.healthriskmanagement.ucsf.edu
For Certificate of Insurance (COI) Requests visit – www.healthriskmanagement.ucsf.edu/ucsf-professional-liability-malpractice-proof-coverage-certificate-insurance-coi-info-requests
Or contact UCSF Health Risk Management via email at [email protected] or call (415) 353-1842 opt 4