People

Seng Aung

CVO Credentialing Analyst
MEDICAL STAFF OFFICE

I serve as a credentialing analyst for the Credentialing Verification Organization Team (CVO). My task is to accept and process initial application and re-appointment application on behalf of UCSF’s physicians and advanced health practitioner. 

 

How long with UCSF:  2020

 

 

Fun Fact: Love designing, creating jewelry and love to do volunteer work 
 

 

Kosal Bo

Kosal Bo, MPA/HSA, CPMSM
Vice President of Medical Staff Governance
MEDICAL STAFF OFFICE

Kosal leads the entire Office of Medical Affairs and Governance that performs joint medical staff and credentialing functions for UCSF Health as well as payer health plan enrollment.  He advises senior leadership and the governing body on all medical staff and physician issues for the health system and the clinically-integrated network. 

How long with UCSF: Since 2007

Fun Fact: Kosal is an excellent tennis player.

Shareh Bu

CVO Credentialing Analyst
MEDICAL STAFF OFFICE

Shareh serves as a credentialing analyst for the Credentialing Verification Organization Team (CVO).  She is tasked with accepting and processing of initial-appointment and re-appointment credentialing applications on behalf of UCSF’s physicians and advanced health practitioner (AHP). She is also responsible for accepting and processing the credentialing applications on behalf of Clinical Integrated Partner’s physicians and advanced health practitioner (AHP).

 

How long with UCSF: Since 2018

 

 

Mercedes Dominguez

Mercedes (Campos) Dominguez, CPCS
Program Manager, Credentialing Performance Improvement Team
MEDICAL STAFF OFFICE

Mercedes serves as the Program Manager for the Credentialing Process Improvement Team.  She is the credentialing liaison between the Medical Center and its departments for incoming providers.  Along with overseeing the Medical Centers, and Langley Porter Psychiatric Hosptial and Clinics (LPPHC) Credentialing Committee, she oversees privilege suspensions, OPPE, FEPPE, Health Plan Enrollment and TJC audits.    

Departments:  Neurosurgery, Orthopedic Surgery, Surgery, Radiology, and Psychiatry

Clarita Cervantes

CVO Credentialing Analyst 2
Credentialing Analyst
Credentials Verification Office (CVO) Team

Clarita serves as credentialing analyst for the Credentialing Verification Organization Team (CVO).  She processes of initial and re-appointment credentialing applications on behalf of UCSF’s physicians and advanced health practitioner (AHP).

Fun Fact: Clarita loves travel, cooking/baking and collects antique tea cups.

Jiahao Eric Chen

Jiahao (Eric) Chen, CPCS
Data Systems Analyst
MEDICAL STAFF OFFICE

Eric is our in-house Data Systems Analysts who supports our online credentialing application and our internal electronic credentialing processes. He ensures our technical system's integrity and supports the overall operations of the department. 

How long with UCSF: Since 2005

Fun Fact: In addition to maintaining current national certification in credentialing from NAMSS, Eric also maintains ten other certifications in computer programming and IT systems. 

Emily Chu

Senior CVO Analyst
MEDICAL STAFF OFFICE

Emily serves as the senior auditor for the Credentials Verification Organization (CVO) team. Her primary duties consist of reviewing initial and recredentialing files for UCSF and Clinically Integrated Network (CIN) physicians and advanced health practitioners prior to their final approval by the various credentialing committees.

How Long with UCSF: Since 2020

Fun Fact: Emily is an avid Hello Kitty fan.

Celso Dulay

Finance and Operations Manager
MEDICAL STAFF OFFICE

Celso is our resident unicorn wearing many hats. He manages the financial and operational business for the Office of Medical Affairs and Governance. In addition to aiding our executive director as his EA he regularly brandishes his clipboard to channel “Julie the Cruise director” overseeing our Staff Engagement Committee.

How long with UCSF: Since 2011

Fun Fact: Although he loves beaches he would rather engage in long conversation over long walks. He is also a former ballroom instructor and an avid champagne connoisseur.

Nelly Eck

Enrollment Analyst, Health Plan Enrollment (HPE) Team
MEDICAL STAFF OFFICE

Nelly serves as an Enrollment Analyst for the Health Plan Enrollment Team.  She enrolls and revalidates new and existing providers into the Government Health Plans, including Medicare, Medi-Cal, CCS and Out of State Medicaid.  Her experience includes working closely and directly with Government payers to ensure proper enrollment and resolving billing issues. 

Departments: Anesthesia, Dental/OMFS, Dermatology, Emergency Medicine, Family & Community Medicine, Lab Medicine, Medicine, Neurology, & Psychiatry

Andrew Fong

Credentialing Analyst , Credentials Verification Organization (CVO) Team
MEDICAL STAFF OFFICE

Andrew serves as a credentialing analyst for the Credentialing Verification Organization Team (CVO).  He accepts and processes any new and/or re-appointment files on behalf of UCSF’s physicians.  He is also tasked with cross-auditing files before they go through the Medical Staff’s layers of approvals.

How long with UCSF: Since 2012

Fun Fact: Andrew recently visited Thailand for the first time.

James Frieberg

James Frieberg, MBA, CPMSM, CPCS
Director, Credentialing & Privileging
MEDICAL STAFF OFFICE

James is responsible for the oversight of credentialing and privileging at UCSF.  He works with both the Credentialing Quality and Process Improvement Team (CPI) and the Credentialing Verification Organization Team (CVO) to ensure compliance with National Committee for Quality Assurance (NCQA) credentialing requirements, The Joint Commission (TJC formerly JCAHO), Centers for Medicare & Medicaid Services (CMS), California Department of Health Care Services (DHCS), Accreditation Association for Ambulatory Health Care (AAAHC), and other regulatory/accreditation agencies.

Vania Hoang

Enrollment Analyst, Health Plan Enrollment (HPE) Team
MEDICAL STAFF OFFICE

Vania serves as an Enrollment Analyst for the Health Plan Enrollment Team. She enrolls and revalidates new and existing providers into the Government Health Plans, including Medicare, Medi-Cal, CCS and Out of State Medicaid.  Her experience includes working closely and directly with Government payers to ensure proper enrollment and resolving billing issues. 
 

Fun Fact - Vania likes to play Spider.

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